It doesn't happen often, but on occasion a package is lost or stolen. Maybe it was delivered to the wrong address and the smell from the products enticed them to keep it. Whatever the case, Bella's Apothecary has you covered! There is a process to getting your order replaced! Depending on the set of circumstances, the process is slightly different. Unfortunately, you may need to contact the United States Postal Service (USPS) at some point, but rest assured, the Apothecary will work with you and the Post Office.
It's been two weeks since I placed my order (or more) & the tracking says "Pre-Shipment"
It's alright. Insurance is included in the cost of the shipping so I can just take the information and follow up with the Post Office by submitting a search request. Finding the package may take along time and the conditions of the drop off location may have compromised the integrity of the package. For that reason, we set instruction for the package to return to sender and will send out a new order as soon as the request is submitted. Replacement packages can take up to 10 days to be remade and sent out. Your patience is greatly appreciated.
My package says it's been delivered but I haven't received it.
Things get a little tricky at this point but they can be rectified still. The first step I can help you with but you have to file a claim with the USPS to let them know that you never received the package. You can begin that process by clicking here. After you've done that, send the claim number to Bella@BellasApothecary.shop and I will follow up with the Post Office. Please note that in order for a replacement package to be sent out, the USPS must be under instruction to send the lost package, if found, back to the sender.
In 2019, we have seen the decline of healthcare and education in the United States which has significantly contributed to the spread of sexually transmitted infections & diseases. According to the CDC, "Nearly 2.3 million cases of chlamydia, gonorrhea, and syphilis were diagnosed in the United States in 2017," the same study goes onto say that "This surpassed the previous record set in 2016 by more than 200,000 cases and marked the fourth consecutive year of sharp increases in these sexually transmitted diseases." Simultaneously, there has been a marked increase in the acceptance of uncommitted sex in the Northern United States. In this day and age of self discovery & expression, Bella's Apothecary has teamed up with Planned Parenthood in an effort to spread awareness and make methods of protection more accessible to those who want and need it.
Doing something as simple as using contraceptives during any sexual act can prevent infection in the case of exposure. Many STD's can have no symptoms so you may not know if you've been infected or if you are infecting others so make sure you're keeping up with your health, inside and out. So please take advantage of the program by clicking the link below and selecting the items that you need.
If you are a parent and you need help talking with your teens about their sexuality, text TALK to 57890. You'll receive a confirmation text. After completing that process, you can text any questions you may have and receive a response within 24 hours! This is a great resource so please use it!
If you are in the Las Vegas area and find yourself needing assistance with free condoms, you can always stop in a Planned Parenthood location and ask for help. There is no judgment and highly trained individuals will be there to help you.
Planned Parenthood can also assist with pregnancy tests, pap smears, HIV testing, HPV vaccines, Cervical Cancer screenings & emergency contraceptives. Because of constatn attacks and budget cuts, some services may have a cost.
Tell them "Bella sent you"
If you message me with a mailing address, I will send you a coupon with a $150 value to be used at the following locations:
* 3220 W Charleston Blvd. (702) 878.7776
* 3300 E Flamingo Rd. Ste 25 (702) 547.9888
How to Help!
If you want to help with shipping costs & paying for more expensive items like dental dams, FC2 Female Condoms & Emergency Contraceptives, please give any amount that you can spare.
Bella Eiko is a single mother of a 5 year old boy, freelance journalist, foodie and Civil Rights activist that is dedicated to building a better world by increasing communication & applying positive changes to her everyday life. This endeavor includes educating both herself as well as her son about sustainable living and healthy alternatives to everyday products using practical application.