Bella's Apothecary
  • Home
  • Shop with Bella
  • Harmony Skin Brightening Special
  • Tame Your Beard - Tame Tangerine Special Offer
  • Bella's Corner
  • Manifestation Journal
  • Contact
  • Home
  • Shop with Bella
  • Harmony Skin Brightening Special
  • Tame Your Beard - Tame Tangerine Special Offer
  • Bella's Corner
  • Manifestation Journal
  • Contact
Follow & Contact

Replacing Lost or Stolen Packages

1/5/2019

0 Comments

 
Picture
It doesn't happen often, but on occasion a package is lost or stolen. Maybe it was delivered to the wrong address and the smell from the products enticed them to keep it.  Whatever the case, Bella's Apothecary has you covered! There is a process to getting your order replaced! Depending on the set of circumstances, the process is slightly different. Unfortunately, you may need to contact the United States Postal Service (USPS) at some point, but rest assured, the Apothecary will work with you and the Post Office. 

It's been two weeks since I placed my order (or more) & the tracking says "Pre-Shipment"

It's alright. Insurance is included in the cost of the shipping so I can just take the information and follow up with the Post Office by submitting a search request. Finding the package may take along time and the conditions of the drop off location may have compromised the integrity of the package. For that reason, we set instruction for the package to return to sender and will send out a new order as soon as the request is submitted. Replacement packages can take up to 10 days to be remade and sent out. Your patience is greatly appreciated. 

My package says it's been delivered but I haven't received it. 

Things get a little tricky at this point but they can be rectified still. The first step I can help you with but you have to file a claim with the USPS to let them know that you never received the package. You can begin that process by clicking here. After you've done that, send the claim number to [email protected] and I will follow up with the Post Office. Please note that in order for a replacement package to be sent out, the USPS must be under instruction to send the lost package, if found, back to the sender. 
0 Comments



Leave a Reply.

    RSS Feed

    COVID19 Shipping Updates

    Picture

    Author

    Bella Eiko is a single mother of a 2 boys, freelance journalist, foodie & Civil Rights activist that is dedicated to building a better world by increasing communication & applying positive changes to her everyday life. This endeavor includes educating both herself as well as her son about sustainable living and healthy alternatives to everyday products using practical application. 

    Categories

    All
    Acne Lotion
    Adhesive
    African Diaspora
    African Spirituality
    Age Spots
    Allergy
    Aloe Vera Gel
    Alopecia
    Analgesic
    Ancestor Altar
    Ancestors
    Ancestor Veneration
    Anti-aging
    Antibacterial
    Anti-Blackness
    Anti Infectious
    Anti-infectious
    Anti Inflammatory
    Anti-inflammatory
    Antioxidant
    Antiseptic
    Antispasmodic
    Antiviral
    Arrow Root
    Autonomy
    Avocado
    Bacterial Vaginosis
    Baking Soda
    Base
    Black Empowerment
    Black Feminism
    Black History
    Black Liberation
    Black Relationships
    Black Women
    Bleaching
    Blueberry
    Body Butter
    Body Cream
    Boundaries
    Burn
    BV
    Candida
    Capitalism
    Carpal Tunnel
    Carrot Seed
    Cellulite
    Coconut Oil
    Coffee
    Collagen
    Community
    Community Building
    Conditions
    Condoms
    Congestion
    Cramps
    Cultural Commentary
    Cultural Trends
    Cut
    Dark Spots
    DIY
    Domestic Violence
    Donation
    DV
    Economic Inequality
    Eczema
    Editorials
    Emotional Labor
    Empowerment
    Essential Oil
    Facial
    Family Planning
    Financial Freedom
    Fungal Treatment
    Fungus
    Gender Roles
    Generational Trauma
    Geranium
    Go-bag
    Go-bags
    Growth
    Hair
    Healing
    Herbs
    Historical Erasure
    Honey
    Hyperpigmentation
    Ifa
    Independence
    Infected Nail
    Infection
    Infused Oils
    Itching
    Joint Health
    Jojoba Oil
    Keratosis
    Labor
    Las Vegas
    Lavender
    Lemon
    Lost Mail
    Lotion
    Lucumi
    Mail
    Mango Butter
    Massage
    Melanin
    Melanin Production
    Melasma
    Memorial Day
    Mental Health
    Modern Love
    Mutual Aid
    Nail Infection
    Natural
    Nerve Pain
    Night Cream
    Oil
    Ointment
    Opinions
    Organic
    Pain Relief
    Partner Dynamics
    Peppermint
    Personal Growth
    Philanthropy
    Pillow
    Planned Parenthood
    Politics
    Pregnancy
    Pre Shipment
    Princess Treatment
    Privacy Policy
    Psoriasis
    Redness
    Regenerate
    Relationships
    Relief
    Removal
    Resilience
    Rest
    Return Policy
    Returns
    Rosacea
    Safenest
    Safe Nest
    Scars
    Self Care
    Self-Care
    Sensitive
    Shea Butter
    Shipping
    Shipping Policy
    Skin Bleach
    Skin Brightening
    Skincare
    Skin Texture
    Social Justice
    Soft Life
    Soy Wax
    Spices
    Spiritual Practices
    Sponsor
    Stolen Mail
    Stretch Marks
    Struggle Love
    Sunburn
    Sunscreen
    Sweet Almond Oil
    Symptoms
    Systemic Racism
    Tendinitis
    Terms
    Thieves
    Tracking
    Vitamin E Oil
    Wealth
    Women's Rights
    Wound
    Wrinkles
    Yeast Infection

    Archives

    December 2024
    November 2024
    November 2020
    September 2020
    March 2020
    September 2019
    August 2019
    May 2019
    January 2019
    June 2018
    May 2018
    April 2018
    May 2017
    April 2017
    May 2015

    This website uses marketing and tracking technologies. Opting out of this will opt you out of all cookies, except for those needed to run the website. Note that some products may not work as well without tracking cookies.

    Opt Out of Cookies

We Would Love to Hear From You Soon!

Return & Shipping Policy
Privacy Policy
Terms & Conditions 

©Bella's Apothecary
848 N Rainbow Blvd #3235
Las Vegas NV 89107


Photos from Tools of Men, Bread for the World, {Guerrilla Futures | Jason Tester}
  • Home
  • Shop with Bella
  • Harmony Skin Brightening Special
  • Tame Your Beard - Tame Tangerine Special Offer
  • Bella's Corner
  • Manifestation Journal
  • Contact