Updated Shipping PolicySaturday October 3, 2020 Returns & Exchanges Bella’s Apothecary hand makes 100% natural products which are perishable. That means we are unable to accept any returns. If your product has been damaged in transit, please email Info@BellasApothecary.shop and a solution will be reached. Refunds Unfortunately, we do not offer refunds. If your order has been damaged in transit, please email Info@BellasApothecary.shop for a replacement. Please keep in mind that natural products do melt in warmer temperatures but these products are not damaged & will still work as expected. All orders over $100.00 in value are insured before being mailed out, so if yours has been lost or stolen, notify your local post office and send an email to Info@BellasApothecary.shop. We will work with the post office and your product will be replaced as soon as possible. If you are unsatisfied with your purchase, please send an email to Bella@BellasApothecary.shop and allow us to work towards a solution via a custom, discounted product specifically catered to your needs. Shipping General All products are hand made Monday - Thursday. Orders are compiled & packaged to be mailed on Monday & Tuesday of the following week. ORDERS ONLY SHIP OUT ON MONDAYS & TUESDAYS OF THE WEEK. If your order has not been placed in time to be made during the week, it will not be processed until the following week. If you have any questions regarding shipping on an order you’ve placed, please email Info@BellasApothecary.shop and we will get back to you as soon as possible. Soaps & Candles Soaps & candles are made in small batches that need time to cure. While I do my best to reduce waiting times, the soap must cure for at least 10 days prior to being packaged and mailed out. Candles must cure for at least 3 days. All soap orders can take up to 11 days before processing for shipping from the date of purchase. All candle orders can take at up to 10 days before processing for shipping. Your patience is appreciated. If your order includes soap or a candle, your order will be held and shipped off together. If you are in a rush, please purchase soap & candles separately from other products. Shipping Dates:
Tuesday, October 8, 2019 Returns & Exchanges Bella’s Apothecary makes 100% organic products which are perishable. That means we are unable to accept any returns. If your product has been damaged in transit, please email Bella@BellasApothecary.shop and a solution will be reached. Refunds Unfortunately, we do not offer refunds. If your order has been damaged in transit, please email Bella@BellasApothecary.shop for a replacement. All packages are insured before being mailed out so if yours has been lost or stolen, notify your local post office and send an email to Bella@BellasApothecary.shop. Bella’s Apothecary will work with the post office and your product will be replaced as soon as possible. If you are unsatisfied with your purchase, please send an email to Bella@BellasApothecary.shop and all ow us to work towards a solution via a custom, discounted product specifically catered to your needs. Shipping General Bella’s Apothecary orders are processed once a week. All orders will be processed over the weekend and sent to the post office on the following Monday. If that Monday is a holiday, packages will be sent off on the next business day. If you have any questions regarding shipping on an order you’ve placed, please email Bella@BellasApothecary.shop and I will get back to you as soon as possible. Soaps Soaps are made in small batches that need time to cure. While I do my best to reduce waiting times, the soap must cure for at least 10 days prior to being packaged and mailed out. All soap orders can take up to 11 days before processing for shipping from the date of purchase. Your patience is appreciated. If your order includes soap, your order will be held and shipped off together. If you are in a rush, please purchase soap separately from other products.
0 Comments
Leave a Reply. |
AuthorBella Eiko is a single mother of a 6 year old boy, freelance journalist, foodie & Civil Rights activist that is dedicated to building a better world by increasing communication & applying positive changes to her everyday life. This endeavor includes educating both herself as well as her son about sustainable living and healthy alternatives to everyday products using practical application. Categories
All
Archives
November 2020
|
RSS Feed